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A small company built around a large responsibility
WB TECH SYSTEMS LTD was incorporated in England and Wales on 11 January 2025 and operates from Larkfield, on the edge of Aylesford in Kent. We do one thing: look after the technology that other organisations rely on to trade, teach, treat and deliver.
Why we exist
Most IT support fails for boring reasons
Not because an engineer lacked skill, but because nobody wrote anything down. The person who set up the firewall moved on. The backup console stopped being checked. The licence renewal arrived on the wrong inbox. Three suppliers each assumed the other one owned the problem.
WB Tech Systems was set up on the opposite premise: that reliability is mostly administration done consistently. Monitor everything. Document everything. Test the recovery before you need it. Answer the phone. There is nothing clever about any of it, which is precisely why so few providers do it every single month.
We are deliberately a small operation, and we say so plainly. It means the person who audits your estate is the person who supports it, and the director is reachable rather than three escalation tiers away. It also means we take on a limited number of managed clients at a time — we would rather turn work down than dilute the cover we have already promised.
Registered details
As filed with Companies House.
- Legal name
- WB TECH SYSTEMS LTD
- Company number
- 16177605
- Company type
- Private, limited by shares
- Incorporated
- 11 Jan 2025
- Jurisdiction
- England & Wales
- SIC code
- 62090
- Director
- Jack Whiteley
- Contact
- support@wbtechsystems.org
SIC 62090 — other information technology service activities. Registered office: 408 New Hythe Lane, Larkfield, Aylesford, Kent, England ME20 6SA.
Principles
Six things we will not trade away
These are the rules we set at incorporation. They cost us margin in places, and we keep them anyway, because a support relationship that is not trusted is not worth having.
Documentation goes with you
If you leave, you leave with the full pack — topology, credentials handover, asset register, supplier list. No documentation held hostage.
No hidden margin on hardware
We tell you what a device costs and what we add, or you buy direct and we still specify, build and support it.
Bad news, early
If a backup failed, a project slipped or we made the wrong call, you hear it from us that day rather than in a monthly report.
No billing for our own mistakes
Time spent fixing something we broke, or preventing something we were already paid to prevent, is never on the invoice.
Capacity before revenue
We only take on what we can cover to the response targets we have promised. Growth waits for the engineer, not the other way round.
Where we work
Onsite attendance and remote coverage.
- Maidstone & Medway
- Onsite
- Kent & the Weald
- Onsite
- Greater London & the M25
- Onsite
- Sussex & Essex
- By arrangement
- Rest of the UK
- Remote
- Remote-only estates
- Nationwide
Coverage
Close enough to turn up, equipped to work remotely
Larkfield sits between Maidstone and the M20, which puts most of Kent, Medway and the southern edge of London within a comfortable drive. That matters on the days when a problem is physical — a failed switch, a flooded comms cupboard, a new office with no cabling.
Everything else we do remotely, and we would rather do it remotely, because a remote session starts in minutes rather than hours. Organisations with fully cloud-based systems and distributed staff are supported anywhere in the UK on exactly the same response targets.
Transparency
What we publish, and what we do not
Everything stated about the company on this website comes from our public filings at Companies House: the registered name, company number, incorporation date, registered office, SIC code and appointed director.
Personal details that sit behind those filings — dates of birth, nationality, residential information and shareholding particulars — are deliberately not reproduced here, even where a redacted version appears on the public register. Service targets, plan inclusions and coverage areas describe how we work and are contractually confirmed in the agreement you sign, not on a web page.
Company information current as of 25 August 2026
Next step
Speak to the person who will do the work
No call centre, no sales pipeline. Describe your setup and we will tell you honestly whether we are the right fit for it.
Or email support@wbtechsystems.org